Qiwa Saudi Arabia: Registration, Login & Services Guide 2026

If you work in Saudi Arabia, or you employ people here, Qiwa Saudi Arabia is a platform you will use again and again. Your employment contract lives on it. Your work permit is issued through it. A job transfer, a profession change, even a salary certificate — most of these now start on Qiwa.

Qiwa is the official labour platform of the Ministry of Human Resources and Social Development (HRSD). It was built to move paper-based labour services online, so workers and establishments deal with one system instead of visiting labour offices.

This guide explains Qiwa registration for individuals and establishments, how Qiwa login works, the main Qiwa services, what things cost, and the problems expats run into most often.

What Is Qiwa in Saudi Arabia?

Qiwa (qiwa.sa) is a unified digital platform for labour services in the private sector. It connects three sides of the labour market: individual workers, establishments, and the ministry itself.

For a worker, Qiwa is where your official employment record sits. If a contract is not documented on Qiwa, it is much harder to prove your job title, salary, or start date later.

For an employer, Qiwa is a compliance tool. Contracts, work permits, transfers, and Saudization records are all managed from the establishment account, and the ministry can see them in real time.

Qiwa is not a job board, and it is not a travel service. It does not issue exit and re-entry visas either — those stay on Absher and Muqeem. Qiwa is strictly about the employment relationship.

Who Can Use Qiwa?

There are two types of Qiwa account, and they do different things.

• Individual accounts are for employees — Saudi nationals and expatriates working in the Kingdom.
• Establishment accounts are for companies and institutions that employ staff, and for their authorized HR users.

Almost every expat worker needs an individual account. You may never open it while things are going well, but the day you change jobs, dispute a contract term, or need a certificate, Qiwa is where the answer is.

Qiwa Registration for Individuals

Qiwa individual registration is free and takes a few minutes, as long as your Absher details are up to date. Before you start, make sure you have:

• Your Iqama number (or National ID for Saudi nationals)
• Your date of birth
• A mobile number registered in your own name in Absher — the verification code is sent to this number
• An email address you can access

Follow these steps:

1. Go to qiwa.sa and choose the registration option for individuals.
2. Enter your Iqama or National ID number and your date of birth.
3. Enter the one-time code sent to your Absher-registered mobile number.
4. Add your email address and create a strong password.
5. Confirm your mobile number with the second verification code if asked.

Your employment data then loads automatically from ministry records. If no employer or contract appears, it usually means your employer has not documented the employment relationship yet — that is a compliance issue on the employer’s side, and you should raise it with HR.

One warning that saves many workers trouble: if your Absher mobile number is registered to a supervisor or a company representative, fix that first. Every Qiwa verification code will go to that phone, not yours.

How to Login to Qiwa

After registering, Qiwa login works in two ways. You can sign in on qiwa.sa with your ID or Iqama number and your Qiwa password, or you can log in through Nafath, the national single sign-on app, which many users find faster. Searching “qiwa login nafath” or “qiwa login with absher” leads to the same official door — always make sure the address is qiwa.sa before entering anything.

Qiwa Services for Individuals

Once you are inside your individual account, these are the services that matter most.

Employment Contracts: View, Accept, or Reject

When an employer creates your contract, it appears in the Employment Contracts section of your account. Open it and read everything: job title, basic salary, allowances, working hours, probation, and contract duration.

• If the contract matches what was agreed, accept it in Qiwa.
• If something is wrong, reject it or request changes and explain what must be corrected. Do not accept a contract with the wrong salary or profession hoping it will be fixed later — the Qiwa version is the official one.
• Act promptly. A pending request shows its own deadline in Qiwa, and leaving a contract untouched can delay your work permit.

Workers search for “qiwa contract check” and “qiwa contract download” for a reason: keep your own saved copy of the accepted contract outside the platform as well.

Employee Transfer Services

Under Saudi labour mobility reforms, eligible expats can move to a new employer through Qiwa. The new employer starts the transfer request, and you review and accept it in your account.

In specific situations, a transfer can go ahead without the current employer’s consent. The cases Qiwa recognizes include a contract that was never documented within the legal period, salary delayed for three consecutive months, an expired Iqama the employer did not renew, or an employer who has disappeared from government systems.

A newer route also exists for workers whose status was changed to “absent from work” after an absence or work-interruption report, or after their contract ended. If you have spent more than 12 months in Saudi Arabia, a new employer can take you on through Qiwa — the new employer must settle any outstanding work permit fees attached to your record.

Other Individual Services

• Work permit status: check that your permit is valid and see its expiry date.
• Profession change requests: if your registered profession does not match your actual job, a correction can be requested through Qiwa, normally handled with your establishment.
• Salary certificate: download a salary certificate for banking and official use.
• Experience certificate: obtain a service or experience certificate covering your documented employment.
• Job offers: review and respond to offers sent by registered establishments.
• Employment history: see your past and current documented contracts in one place.

Qiwa Registration and Services for Establishments

Establishments register on Qiwa with their Commercial Registration (CR). The owner or an authorized representative verifies identity through Nafath, confirms the establishment data the system pulls, activates the subscription, and can then add HR users with different roles.

From the establishment account, employers use Qiwa to:

• Create and document employment contracts and send them to workers for approval
• Issue and renew work permits, choosing a duration of 3, 6, 9, or 12 months
• Request work visas and manage the establishment’s visa balance or quota
• Transfer employees in and out, and process profession changes
• Track the Nitaqat band and download Saudization certificates, which are often required for government tenders
• Download Wage Protection System certificates and manage related compliance

A payment number issued in Qiwa is valid for only 14 days. If it expires unpaid, the request is cancelled and must be created again — although Qiwa now also lets establishments cancel a payment number instantly instead of waiting.

Qiwa Fees: What Is Free and What Costs Money?

Qiwa is free for individuals. Workers do not pay to register, view contracts, accept transfers, or download their own certificates.

Establishments pay an annual Qiwa subscription. The fee depends on the size of the workforce registered under the establishment’s unified number. The smallest establishments — those with no workers yet — start at around SAR 1,265 per year, and the fee rises for larger workforces. Because the subscription fee can change and depends on your establishment size, check qiwa.sa for the exact current amount before budgeting.

The work permit itself is a separate cost, paid by the employer, and it is important not to confuse its two parts:

Item	Who pays	Cost
Individual Qiwa account	Worker	Free
Establishment annual subscription	Establishment	From around SAR 1,265 per year, rising with workforce size — confirm the current amount on qiwa.sa
Work permit fee	Employer	SAR 100 per year
Financial compensation (expat levy)	Employer	SAR 800 per month (SAR 9,600 per year) when expats outnumber Saudi staff, or SAR 700 per month (SAR 8,400 per year) when they do not
Work permit for Premium Residency holders	Employer or holder via Qiwa	SAR 100

Small establishments can qualify for exemptions from the financial compensation for their first foreign worker — and in some cases the first two — so those permits are renewed at the SAR 100 fee only. Eligibility depends on the establishment’s size and Nitaqat position.

Qiwa, Mudad, GOSI, and HRSD: Who Does What?

Expats often mix these platforms up, so here is the simple split:

• Qiwa (HRSD): contracts, work permits, transfers, profession changes, and Nitaqat. This is the labour-services front door.
• Mudad: payroll and the Wage Protection System. Salaries are paid and proven here, not on Qiwa.
• GOSI: social insurance. Your registration and contributions sit with the General Organization for Social Insurance.
• HRSD: the ministry itself. It owns Qiwa and sets labour policy.

One clarification many guides miss: Qiwa does not settle disputes between a worker and an employer. If a contract disagreement cannot be resolved directly, the case goes to the ministry’s amicable settlement service, and from there to the labour court if needed. Qiwa records the facts; it does not judge them.

Common Qiwa Problems and Fixes

• OTP not received: your mobile number in Absher is wrong or registered to someone else. Update it in Absher first.
• Qiwa login problem or forgotten password: reset it through the login page, or sign in via Nafath instead.
• Contract not showing: your employer has not documented it yet. Ask HR to create it — an undocumented contract also weakens your legal position.
• Transfer rejected: common causes are a low Nitaqat band at the new employer, unpaid permit fees, or unmet eligibility conditions. Read the rejection reason shown in Qiwa before reapplying.
• Wrong profession on the record: request an occupation correction through your establishment in Qiwa.
• Platform not opening: try the official app, a different browser, and check that you are on qiwa.sa — unofficial “qiwa login” sites copy the real one.

For anything you cannot resolve, the Ministry of Human Resources and Social Development support line is 19911.

Frequently Asked Questions

Q: What is Qiwa in Saudi Arabia?

A: Qiwa is the official labour platform of the Ministry of Human Resources and Social Development. Employers and workers use it for documented employment contracts, work permits, employee transfers, profession changes, and Saudization (Nitaqat) compliance.

Q: How do I register on Qiwa as an individual?

A: Go to qiwa.sa, choose individual registration, enter your Iqama or National ID number and date of birth, verify the code sent to your Absher-registered mobile, then add your email and set a password. Registration for individuals is free.

Q: Is Qiwa free to use?

A: Yes, for individual workers Qiwa is completely free. Establishments pay an annual subscription that depends on their workforce size, starting at around SAR 1,265 per year for the smallest establishments, plus separate work permit costs.

Q: What is the Qiwa work permit fee?

A: The permit fee itself is SAR 100 per year, paid by the employer. On top of that, most employers pay financial compensation of SAR 800 per month (SAR 9,600 per year), or SAR 700 per month (SAR 8,400 per year) where expat staff do not outnumber Saudi staff. Small establishments may be exempt for their first worker or two.

Q: Can I transfer to a new employer through Qiwa without my current employer’s approval?

A: In specific cases, yes. Qiwa allows transfer without the current employer’s consent where the contract was never documented, salary was delayed for three consecutive months, your Iqama expired without renewal, or the employer is absent from government systems. Otherwise, the normal transfer process and eligibility conditions apply.

Q: How can I check my employment contract on Qiwa?

A: Log in to your individual account, open the Services section, choose Employment Contracts, and open your current contract. You can read the full terms, then accept it, reject it, or request changes from the same screen.

Q: What should I do if my Qiwa login is not working?

A: First check that you are on the official qiwa.sa site. Try logging in through Nafath, reset your password if needed, and make sure the mobile number in your Absher account is registered in your own name, because verification codes are sent there. If it still fails, call the ministry support line on 19911.